Terms of Service
Welcome to Zero Class Global (“we”, “us”, “our”). By using our store and website (the “Store”), you agree to these Terms of Service (“Terms”).
If you don’t agree — don’t use the Store. Simple.
We don’t run a glass office. We run on caffeine, deadlines, and the idea that good design should hit harder than your alarm clock.
1. ABOUT US
Store name: Zero Class Global
Contact email: branding@zeroclass.eu
Privacy / legal contact: kalvi@leetcapital.io
2. USING THE STORE
By using the Store, you confirm that:
- you are at least the legal age in your country, or have permission from a guardian
- the information you provide is accurate
- you won’t use the Store for anything illegal, fraudulent, or malicious
We reserve the right to refuse service to anyone — especially if they behave like a bot, scammer, or menace.
3. PRODUCTS & AVAILABILITY
We do our best to show products accurately (photos, colors, sizes, descriptions).
But reality check:
- your screen may lie about colors
- prints may look slightly different due to production and lighting
- we may update or discontinue products at any time
All products are subject to availability. If something sells out, it sells out.
4. PRICES & TAXES
Prices are shown in euros (EUR).
- We may update prices at any time.
- Taxes (VAT or other) may apply depending on your location and local law.
- Discounts and promo codes are limited and may have conditions.
If we made a clear pricing mistake, we reserve the right to cancel the order and refund you.
5. ORDERS
When you place an order, you agree that:
- your billing/shipping information is correct
- you will pay the invoice by its due date
- you understand that some items are made to order
We may cancel/refuse orders for:
- suspected fraud
- incorrect pricing
- incorrect stock availability
- abuse of refunds/returns
- suspicious activity
6. PAYMENTS
All orders are paid by invoice. After you place an order, we email you an invoice with the order total, shipping cost and payment details.
Pay the invoice by bank transfer to our AS LHV Pank account shown on the invoice, using the reference number from the invoice.
Your order goes into production once the payment has arrived in our account.
If the invoice isn’t paid by its due date, the order is cancelled.
We don’t take card payments and we never ask for card details.
7. SHIPPING & DELIVERY
We ship using selected carriers and fulfillment partners.
Delivery times:
- are estimates, not promises
- may vary due to carrier delays, weather, customs, peak seasons, or strikes
You are responsible for:
- providing the correct shipping address
- collecting the parcel if the carrier delivers it to a pickup point
- any customs duties/taxes (if applicable)
If a package is returned due to incorrect address or failure to collect, additional reshipping costs may apply.
8. RETURNS & REFUNDS
Returns and refunds follow our Refund Policy (published in the Store).
Some items may be non-returnable if:
- custom-made or personalized (print-on-demand)
- worn/washed/damaged by the customer
- returned without original condition
If a product arrives damaged or incorrect, contact us ASAP with photos and order info.
9. INTELLECTUAL PROPERTY
Everything in the Store is protected.
This includes:
- designs
- artwork
- graphics
- photos
- logos
- product texts
- branding
You may not copy, reproduce, resell, redistribute or use our designs commercially without written permission.
If you steal our work: congrats, you’re now a case study for lawyers.
10. USER CONTENT (REVIEWS, MESSAGES)
If you leave a review or submit content, you agree that:
- it is truthful and lawful
- it doesn’t include harassment, hate speech, threats, or spam
We may remove content that violates these rules.
11. DISCLAIMER (REAL TALK)
The Store and Services are provided “as is” and “as available”.
We do not guarantee that the Store will be uninterrupted or error-free.
We are not responsible for:
- device issues
- browser bugs
- network failures
- email or banking delays outside our control
- carrier delays outside our control
12. LIMITATION OF LIABILITY
To the fullest extent allowed by law:
Zero Class Global is not liable for indirect or consequential damages, including:
- lost profits
- lost business
- emotional damage from missing a drop (we get it, but still)
Our maximum liability for any claim is limited to the amount you paid for the product(s) involved.
Nothing in these Terms limits rights that cannot be limited under EU consumer law.
13. PRIVACY
Your data matters.
Our Privacy Policy explains how we collect and use personal data under GDPR.
14. THIRD-PARTY SERVICES
We rely on third parties (like our bank, print partners, shipping carriers and our website host).
We are not responsible for their separate terms, policies, failures, or downtime.
15. TERMINATION
We may suspend or ban access to the Store if:
- you violate Terms
- you attempt fraud or abuse
- you damage or disrupt our services
16. GOVERNING LAW (EU-FRIENDLY)
If you are an EU consumer, you benefit from the consumer protection laws in your country.
These Terms are governed by applicable laws, while respecting mandatory EU consumer rights.
17. CHANGES TO THESE TERMS
We may update Terms occasionally.
If we do:
- we update the date at the top
- we publish the new version in the Store
Your continued use of the Store means you accept the updated Terms.
18. CONTACT
Questions? Claims? Need help?
Email: branding@zeroclass.eu
Privacy/legal: kalvi@leetcapital.io
We reply fast. Not because we’re corporate — because we don’t sleep.